These Terms of Service ("Terms") constitute a legally binding agreement between you ("User") and Sonic Technologies, operating the Jwala AI platform (accessible at https://www.jwalaai.com). By creating an account, accessing the application, or purchasing a subscription, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety.
Jwala is an AI-powered conversational platform featuring two distinct interaction styles: Skyboy (empathetic and supportive) and Clowngod (direct and unfiltered). The service also includes specialized modules: the Court Room and Image Analysis.
Eligibility: You must be at least 18 years of age to use Jwala. By using the service, you represent and warrant that you meet this age requirement and have the legal capacity to enter into this agreement. Jwala reserves the right to terminate accounts where this representation is found to be false.
Account Registration: You are responsible for maintaining the confidentiality of your login credentials. You agree to notify us immediately at contact@jwalaai.com if you suspect any unauthorized use of your account.
Jwala operates on a tiered access model. By selecting a plan, you agree to the following features and limitations:
Sonic Technologies reserves the right to modify plan pricing, features, or availability with reasonable prior notice communicated via the platform or email.
All paid tiers are processed via bKash, a licensed mobile financial service provider in Bangladesh.
Jwala is a mission-driven platform. As part of our commitment to social responsibility:
These contributions are made in good faith. While we strive to fulfill this commitment consistently, operational or regulatory constraints may periodically affect disbursement timelines.
The Clowngod persona is intentionally programmed to speak "unfiltered truth" and may use blunt, provocative, or potentially offensive language.
Jwala is not a licensed medical, legal, or mental health service provider. All AI-generated responses are for informational and entertainment purposes only. Conversations on this platform do not constitute therapy, clinical diagnosis, legal counsel, or any form of professional advice.
Emergency: If you are in immediate danger, experiencing a mental health crisis, or contemplating self-harm, please contact local emergency services in Bangladesh (999) or a qualified medical or mental health professional immediately. Do not rely on Jwala in place of emergency support.
By using Jwala, you agree to use the platform in a lawful and responsible manner. You are strictly prohibited from:
Sonic Technologies reserves the right to suspend or permanently terminate any account found to be in violation of these conduct standards, without prior notice and without refund.
All content on the Jwala platform — including but not limited to the brand name "Jwala," the AI personas "Skyboy" and "Clowngod," the Court Room feature, visual designs, and underlying technology — is the exclusive property of Sonic Technologies and is protected under applicable intellectual property law.
User-Generated Content: You retain ownership of the content you submit to Jwala (your queries and inputs). By using the service, you grant Sonic Technologies a limited, non-exclusive license to process this content solely for the purpose of delivering AI responses and improving the service quality.
Data Rights: Your personal data is handled in accordance with the Personal Data Protection Ordinance 2025. You may request deletion of your account and associated data at any time via the "Manage Subscription" section or by emailing contact@jwalaai.com.
To the maximum extent permitted by applicable law, Sonic Technologies and its affiliates, employees, and representatives shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of, or inability to use, the Jwala platform. This includes, without limitation, loss of data, loss of revenue, emotional distress, or any damages resulting from reliance on AI-generated content.
In all cases, our total cumulative liability to you for any claims arising under these Terms shall not exceed the amount you paid to Jwala in the 30 days preceding the event giving rise to the claim.
You agree to indemnify, defend, and hold harmless Sonic Technologies and its officers, directors, employees, agents, and partners from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or relating to: (a) your use of the Jwala service; (b) your violation of these Terms; or (c) your violation of any third-party rights, including intellectual property or privacy rights.
By You: You may close your Jwala account at any time by contacting us at contact@jwalaai.com. Termination does not entitle you to a refund of any active subscription period unless approved through the refund assessment process outlined in Section 3.
By Jwala: We reserve the right to suspend or terminate your account at our sole discretion for violations of these Terms, fraudulent payment activity, or conduct that poses a risk to other users or our platform — with or without prior notice.
Upon termination, your right to access the service ceases immediately. Provisions of these Terms that by their nature should survive termination — including Sections 8, 9, 10, and 13 — shall remain in effect.
You may cancel your monthly subscription at any time. Upon cancellation, you will be offered the opportunity to "Pass the Torch" — a voluntary option to fund a one-time micro-grant for a new user in financial distress via a specific bKash donation link. If declined, your premium access will remain active until the end of your current 30-day window, after which no further charges will apply.
Sonic Technologies reserves the right to update or modify these Terms at any time. When we make material changes, we will update the "Effective Date" at the top of this page and, where reasonably practicable, notify you via email or an in-app notification. Your continued use of Jwala after such changes constitutes your acceptance of the revised Terms. If you do not agree to the updated Terms, you must discontinue use of the service.
Sonic Technologies shall not be held liable for any failure or delay in the performance of its obligations under these Terms caused by circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, internet outages, government actions, pandemics, or third-party service failures.
These Terms are governed by and construed in accordance with the laws of the People's Republic of Bangladesh. Any disputes arising from or in connection with these Terms shall first be subject to good-faith negotiation. If unresolved, disputes will be subject to the exclusive jurisdiction of the competent courts in Dhaka, Bangladesh.
For any questions, concerns, or legal notices relating to these Terms of Service, please contact:
Sonic Technologies
Email: contact@jwalaai.com
Website: https://www.jwalaai.com